Typhoo Tea

At Ty.phoo we have a long tradition of working closely with our suppliers. Our dedicated team of tasters travel extensively throughout the World to source the finest teas for our blends. By keeping in regular contact with the best estates we always ensure that we have the pick of the crop. We play an active role at all levels of tea manufacture, from the selection of plant varieties, to evaluation of new dryers, to experiments with packaging material.

This close contact with our suppliers enabled us in 1992 to launch our Quality Assurance Programme (QAP), our in-house supplier monitoring programme. Ty.phoo was the first tea company to send its buyers to look at every aspect of life on the tea estate. We started to monitor field & factory quality standards, health & safety issues, hygiene and food safety, product quality and much more.

In the beginning our suppliers were not used to their customers taking such an active interest in the running of a tea estate. However, there was soon a realisation that through working together with us standards could be improved where necessary. The purpose of QAP is that we understand that certain standards are maintained and met and that we work together with our suppliers to improve these. In other words we want to drive a process of continuous improvements.

We, for our part have learned a lot about the high standards that our suppliers are maintaining in some very isolated parts of the world.

As tea is mostly plucked by hand very many people are involved in producing the tea we buy. For each kilo of tea we use in the Ty.phoo blend about 4.5 kilos of fresh tea leaves have been plucked! Therefore, through our QAP programme we spend a lot of effort to understand the living and working conditions of those involved producing tea for Ty.phoo. This plays a big part of our selection process of our suppliers.

Typhoo is a corporate member of Ethical Trading Initiative (ETI) which is an organisation where business, unions and charity organisations work together on ethical trading in supply chains. Because we care about where our tea comes from and how it's sourced, we have been working with ETI since its inception, and are committed to working with our suppliers to ensure continuous improvement against the ETI Base Code. For further information on ETI and ethical trading please visit: http://www.ethicaltrade.org/

In summary, at Ty.phoo we are proud that we take great care in selecting the tea gardens, which supply us with the pick of their crops and give you a great cup of tea everytime. So we ensure you can enjoy and trust your favourite OO.